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Data Protection

Privacy Policy

We value your trust and are committed to protecting your personal information.

Updated on: 27th November, 2025

Introduction

This Privacy Policy describes how MyQuro ("Company", "we", "us", or "our") collects, uses, stores, and protects your information when you access or use the MyQuro Platform, including the website, digital menu system, restaurant dashboards, ordering tools, reservation system, and related services.

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform immediately.

Information We Collect

We may collect the following types of information when you use the Platform:

Personal Information Provided by Users

  • Full name
  • Phone number
  • Email address
  • Profile/account information
  • Table/booking details
  • Order history and preferences

Automatically Collected Information

  • Device details (model, OS, browser)
  • IP address
  • Cookies and tracking identifiers
  • Date/time of access
  • Platform usage analytics

Payment Information

We receive payment status for your transactions but we do NOT store or collect complete payment credentials, such as:

  • Card numbers
  • CVV/PIN
  • UPI ID
  • Net banking passwords

Online payments are securely processed by Cashfree Payments or other integrated payment providers.

How We Use Your Information

We use collected information for purposes including but not limited to:

  • Account creation and login authentication
  • Processing and managing food orders and reservations
  • Communication with users and restaurant partners
  • Payment confirmation and billing
  • Improving the performance and user experience of the Platform
  • Security monitoring, fraud prevention, and dispute resolution

Sharing of Information

We do not sell or rent your personal information. However, we may share data with trusted third parties only as needed to operate the Platform:

  • Restaurant Partners: to fulfill orders and reservations
  • Cashfree Payments: to process payments, refunds, and settlements
  • SMS/Email OTP providers: for authentication and notifications
  • Government/legal authorities: only if required by law

Data Storage & Security

We take reasonable measures to protect your information from unauthorized access or misuse. Security practices include:

  • Encrypted transmission of sensitive information
  • Restricted access to user data
  • Secured servers and authentication protocols

While we follow industry‑standard practices, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

Data Retention

We retain user information for as long as necessary to:

  • Provide platform services
  • Comply with legal, taxation, and accounting requirements
  • Support dispute resolution

Users may request deletion of their account by contacting us using the information below. Some data may be retained for regulatory compliance.

Third‑Party Links

The Platform may contain links to third‑party websites or services. We are not responsible for the privacy practices or content of those external services and advise users to review their policies independently.

Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time. Updates will be indicated by a revised "Updated on" date. Continued use of the Platform after any change constitutes acceptance of the revised Policy.

Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy, you may contact us at:

Address

To Be Updated Later

We will respond within a reasonable timeframe. Thank you for trusting MyQuro.